Welcome to Opal Hikes! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Opal Hikes is an e-commerce business specializing in Travel Accessories, Fishing Gear, and Travel Luggage. We operate worldwide and offer Cash on Delivery as our only payment method.

2. Information We Collect

We collect personal data to provide a smooth shopping experience and fulfill your orders. The types of information we collect include:

  • Full Name
  • Shipping Address
  • Email Address
  • Phone Number
  • Order Details (Products Ordered, Delivery Preferences)

3. How We Use Your Information

We use the information you provide to:
✔️ Process and deliver your orders
✔️ Communicate regarding your purchase or customer service requests
✔️ Send order updates and delivery notifications
✔️ Improve our website and services
✔️ Send promotional emails (if you have opted in)

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

4. Sharing Your Information

We may share your information with trusted third parties, strictly to fulfill our services, including:

  • Courier and delivery partners (to deliver your orders)
  • Customer support services
  • Legal authorities, if required by law

5. Your Rights & Opt-Out Options

You have control over your data. You can:

  • Request access to the personal information we hold about you
  • Correct any inaccuracies
  • Request deletion of your personal data (where applicable)
  • Opt-out of marketing emails at any time

How to Opt-Out

If you no longer wish to receive marketing communications, you can:
➡️ Click the “Unsubscribe” link at the bottom of any promotional email
➡️ Or email us directly at [email protected] with “Unsubscribe” in the subject line

Please note: We may still contact you about active orders or essential customer service matters.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, including:

  • Saving your preferences
  • Analyzing site traffic
  • Providing targeted promotions (if applicable)

7. Data Security

We take reasonable precautions to protect your personal information. Our website uses secure protocols (SSL) to safeguard data transmission. However, no online transmission can be guaranteed 100% secure.

8. Retention of Data

We retain your personal information only as long as necessary to fulfill your orders and comply with legal obligations.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. Updates will be posted on this page with a revised Effective Date.

10.Contact Us

For any questions about this Privacy Policy, or to exercise your rights, contact us at: [email protected]