At Opal Hikes, we are committed to delivering your adventure essentials quickly and reliably. Please review our shipping policy to understand how we handle orders, shipping, and delivery.

1. Shipping Locations

We offer worldwide shipping, ensuring your favorite Travel Accessories, Fishing Gear, and Travel Luggage reach you, wherever you are.

🌍 Note: Certain remote locations may experience longer delivery times or limited service availability. Contact us if you have questions about shipping to your area.

2. Order Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
  • You will receive a confirmation email once your order has been dispatched.

3. Shipping Charges

  • Shipping fees are calculated at checkout based on the weight, size, and destination of your order.

4. Tracking Your Order

  • Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment.
  • Please allow 24-48 hours for the tracking information to update.

5. Customs, Duties, and Taxes (International Orders)

  • International orders may be subject to customs fees, import duties, and taxes imposed by the destination country.
  • These charges are the responsibility of the customer and are not included in the item price or shipping cost.
  • Opal Hikes is not responsible for delays due to customs clearance.

6. Shipping Delays

While we do our best to ensure timely delivery, delays can occasionally occur due to factors beyond our control ( natural disasters, customs clearance, strikes).
We appreciate your understanding and patience in such cases.

7. Lost or Damaged Packages

  • If your package is lost in transit or damaged upon arrival, please contact us within 48 hours of delivery.
  • Provide your order number and photos of the damage (if applicable).
  • We will work with the shipping carrier to resolve the issue promptly.

8. Incorrect Shipping Address

Please double-check your shipping address before confirming your order.

  • Opal Hikes is not responsible for packages delivered to incorrectly entered addresses.
  • If you need to update your address after placing an order, contact us within 12 hours to make changes.

9.Contact Us

For questions about shipping, tracking, or delivery issues, please reach out to our customer service team: [email protected]