Welcome to Opal Hikes. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By purchasing from or accessing our website, you agree to be bound by these Terms.

1. Introduction

Opal Hikes operates an online store offering Travel Accessories, Fishing Gear, and Travel Luggage.

2. Products and Descriptions

We strive to provide accurate descriptions, images, and specifications for all our products. However, we do not guarantee that all product descriptions are complete, current, or error-free. Product colors may vary depending on screen settings.

3. Orders and Payment

  • All orders placed through our website are subject to availability and acceptance.
  • Opal Hikes reserves the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraudulent activity.
  • Payments are accepted via Cash on Delivery.

4. Shipping and Delivery

  • We offer worldwide shipping. Shipping fees and delivery times are specified at checkout and may vary by destination.
  • Opal Hikes is not responsible for delays caused by customs clearance or external shipping carriers.
  • Risk of loss and ownership of items transfer to you upon delivery.

5. Returns and Refunds

  • If you are not satisfied with your purchase, you may request a return within 3 days of delivery.
  • Items must be unused, in their original packaging, and include all accessories.
  • Certain items, such as final sale products or customized goods, are non-returnable.
  • Refunds will be issued once the returned items are received and inspected. Shipping fees are non-refundable.
  • For return requests, please contact our support team at [email protected]

6. Warranty and Liability

  • Opal Hikes products come with 3 days warranty against manufacturing defects.
  • This warranty does not cover damage caused by misuse, accidents, or normal wear and tear.
  • To claim a warranty, proof of purchase is required.
  • Opal Hikes is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

7. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is the property of Opal Hikes and protected by copyright laws. Unauthorized use is strictly prohibited.

8. Privacy Policy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

9. Changes to Terms

Opal Hikes reserves the right to update these Terms at any time without prior notice. Continued use of our services following any changes constitutes acceptance of the revised Terms.

10. Contact Us

For any questions about these Terms and Conditions, please contact us at: [email protected].